Staying Alert with Custom Alerts

A manufacturer wanted to easily and proactively track any new complaints received by NHTSA for an issue of interest, on a daily basis.

NHTSA does not publish new complaints daily, nor allow searching for recently lodged complaints. The only alternative was to build a daily process to download, house, process, and filter the data and create a custom reporting mechanism: a significant investment in time, money, and resources.

Datrato's custom alert service automatically emails designated users each day with a link to the detailed reports and trends found. Users can see graphically how data accumulated over a period, then drill down to the complaints for that period.

Everything is processed automatically and delivered in a user-friendly way, and multiple alerts can be set up for multiple issues and recipients: immediate access to critical information, as easy as opening an email.